BPM for managers and analysts
Seminar / Training BPM for Managers and Analysts
Understanding business processes
- What is a business process
- Types of business processes
- Unified Modeling Language (UML)
- Business Process Modeling (BPMN)
- Use Cases
- An incremental process for modelling
Life cycle of process improvement
- Composition of the team
- Integration with the development life cycle
- The process improvement life cycle and radical vs. incremental improvement
Defining business processes
- Business use case diagrams
- Business Use Cases and Business Actors
- Modelling hi-level and group processes
- Business process modelling workshop (case study)
- Mapping into system requirements
- System Use Cases
Mapping of actors and use cases
- Mapping of activities
- Mapping of business scenarios
- Mapping of Business Workers
- Mapping the Business Entity Model
- Mapping Workshop
Preliminary process evaluation
- External factors
- Identification of core and supporting processes
- Definition of improvement objectives
- Identification of customers and stakeholders
Business Process Models
- Advantages and disadvantages of different modelling techniques
- Components of a process model
- Introduction to use case scenarios
- Business objects
- Workflow mapping
Modelling of current processes
- Interviews and focus groups
- Modelling of conditions, triggers, events and business rules
- Levels of abstraction
- Tips and techniques for modelling
- Knowing when to stop
Analysing activities
- Identifying value adding activities
- Analysing workflow patterns and constraints
- Dynamic analysis - simulation
- Identifying opportunities for improvement
- Modelling new processes
Quantification of processes
- Deciding what to measure and how much
- Measuring customer satisfaction
- Measuring performance
- Measuring efficiency
- Analysing current processes
Generating new ideas
- Documenting alternatives
- Integrating performance measurement mechanisms
- Capturing and presenting process knowledge
- Managing the modelling process
Putting the new business process models into practice
- Mapping to system requirements
- Policies and procedure manuals
- Models as tools for change management
- Process management
Selection of methods/tools
- Method evaluation and selection and adaptation
- Modelling and simulation tools
- Workflow management tools
- Intranets and Extranets
- Process and knowledge management tools
Requirements
No prerequisites
We conduct this seminar online for you. You can book the training as a public seminar or as a company seminar. The practical exercises are carried out in our Remotelab and make up 40-50 percent of the seminar.
Your contacts
-
Promise Akachukwu Kelechi
E-Mail: promise@computer-training.ng
Phone: +234 1 227 9218 -
Peter Chidiebere Ugochukuw
E-Mail: peter@computer-training.ng
Phone: +234 1 227 9218 -
Raphael Chukuwgozie Ndubuisi
E-Mail: raphael@computer-training.ng
Phone: +234 1 227 9218
What makes our seminars different?
We offer seminars with a high practical relevance. The contents and exercises are geared to your daily tasks in the company and completely dispense with advertising references to other products of the software manufacturer.
All our training courses are manufacturer-independent. This enables us to offer critical considerations of the products themselves and comparisons with competitors of the manufacturer in the seminar. The course contents are our own and derived from the practical experience of our trainers in projects.
Of course, the contents of company seminars can be individually adapted to your needs. Please do not hesitate to contact us.
- Implementation guarantee - Implementation guarantee for two or more participants
- Mobile classrooms - the ideal complement for company seminars
- Free support - for questions after the seminar
- Delivery on account - no prepayment required
- Interview with the trainer / quality assurance - get to know and assess the trainer in advance
- Clarify seminar requirements - review your knowledge with the trainer
- Assistance with travel costs - we cover part of the costs of hotel accommodation
- Meals - all day cold / hot drinks and a full lunch in the restaurant
- Location of training centres - always centrally located and easily accessible
- Discount - we have attractive prices, take advantage of our additional discounts
- Remotelabs - rent our Remotelabs for your own seminars or as a complement to your company seminars
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