SCN GmbH

IBM Case Manager

Seminar / Training IBM Case Manager

Basics

  • Components of IBM Case Manager
  • Create and edit a case
  • Search for a case
  • Reviewing a case
  • Adding notes and comments
  • Split a case
  • Investigating and identifying the structure of a solution
  • User-defined tasks
  • Quick tasks
  • IBM Case Manager integration options

Customize and extend features

  • Customize the Case Manager client interface
  • Scripts for customizing the Case Manager client
  • Develop custom widgets
  • Implement external data services (EDS)

Security

  • Security in an IBM Case Manager development environment
  • Create a security configuration package file
  • Export a solution and a security configuration package file to a new environment
  • Customize security settings

Deploying solutions from design to production

  • Build and deploy a solution
  • Properties and document classes
  • Roles and shopping carts
  • Case types and tasks
  • Workflows
  • Preconditions and Sets
  • Automating the packaging of cases
  • Case levels
  • Principles of solution design

Customizing the IBM Case Manager client interface

  • Creating custom pages and using Free Form page layout
  • Customizing toolbars and menus
  • Calendar widgets
  • Wiring two widgets together
  • Script Adapter widget
  • Property Views
  • File type viewer
  • Implementing external data services

We conduct this seminar online for you. You can book the training as a public seminar or as a company seminar. The practical exercises are carried out in our Remotelab and make up 40-50 percent of the seminar.

Your contacts

We offer seminars with a high practical relevance. The contents and exercises are geared to your daily tasks in the company and completely dispense with advertising references to other products of the software manufacturer.

All our training courses are manufacturer-independent. This enables us to offer critical considerations of the products themselves and comparisons with competitors of the manufacturer in the seminar. The course contents are our own and derived from the practical experience of our trainers in projects.

Of course, the contents of company seminars can be individually adapted to your needs. Please do not hesitate to contact us.

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Duration 5 Days, approx. 6h/Day
1. Day: 10:00 Clock, more from 09:00 Clock
Price ₦ 1.581.179,00 plus VAT.
Seminar documents Original documentation of the manufacturer on data carrier / download / weblink
Certificate of attendance yes, of course
Barrier free access Available at most locations
Catering Cold / hot drinks, lunch (optional vegetarian) - not for company and online seminars
Support 3 calls included in the seminar price
Methods Lecture, demonstration, practical exercises on the system
Seminar types With trainer on site: Public or in-house - Alternatively orderable as webinar
Implementation guarantee yes, from 2 participants, max. 8 participants, Details

Choose a free date for Aba



















Duration 5 Days, approx. 6h/Tag
1. Day: 10:00 Clock, more from 09:00 Clock
Price ₦ 4.141.184,00 plus VAT.
Seminar documents Original documentation of the manufacturer on data carrier / download / weblink
Certificate of attendance yes, of course
Barrier free access Available at most locations
Catering Cold / hot drinks, lunch (optional vegetarian) - not for company and online seminars
Support 3 calls included in the seminar price
Methods Lecture, demonstration, practical exercises on the system
Seminar types With trainer on site: Public or in-house - Alternatively orderable as webinar
Implementation guarantee yes, from 2 participants, max. 8 participants, Details

Enter your preferred date for Aba



Duration 5 Days, approx. 6h/Tag
1. Day: 10:00 Clock, more from 09:00 Clock
Price ₦ 1.581.179,00 plus VAT.
Seminar documents Original documentation of the manufacturer on data carrier / download / weblink
Certificate of attendance yes, of course
Barrier free access Available at most locations
Catering Cold / hot drinks, lunch (optional vegetarian) - not for company and online seminars
Support 3 calls included in the seminar price
Methods Lecture, demonstration, practical exercises on the system
Seminar types With trainer on site: Public or in-house - Alternatively orderable as webinar
Implementation guarantee yes, from 2 participants, max. 8 participants, Details

Please select a free date