Informatica Client 360 SaaS

Customer 360 SaaS Overview

• Customer data management challenges
• Overview of Cloud Customer 360
• Architecture of Cloud Customer 360
• Benefits of Cloud Customer 360
• Key features and benefits
• User interfaces

Business 360 console and user roles

• Overview of the Business 360 console
• Customer 360 roles
• Business 360 roles

Onboarding data

• Add new records from Customer 360
• Manage records
• Import business entity data from .csv files

Configure data quality

• DaaS
• Enrich data
• Uniqueness criteria
• Clean and standardize data

Manual merge and unmerge

• Merge master records
• Merge source records
• User triggered vs. system generated events
• Create and review workflow tasks

Manage hierarchies and relationships

• Creating a hierarchy model
• Defining a relationship between business entities
• View hierarchies
• Exploring the relationship diagram
• Point-in-time hierarchy

Manage reports and dashboard

• Create custom reports
• Add reports to dashboard
• Edit, update and delete reports and dashboards

No prerequisites

We conduct this seminar online for you. You can book the training as a public seminar or as a company seminar. The practical exercises are carried out in our Remotelab and make up 40-50 percent of the seminar.

We offer seminars with a high practical relevance. The contents and exercises are geared to your daily tasks in the company and completely dispense with advertising references to other products of the software manufacturer.

All our training courses are manufacturer-independent. This enables us to offer critical considerations of the products themselves and comparisons with competitors of the manufacturer in the seminar. The course contents are our own and derived from the practical experience of our trainers in projects.

Of course, the contents of company seminars can be individually adapted to your needs. Please do not hesitate to contact us.

• Implementation guarantee - Implementation guarantee for two or more participants
• Mobile classrooms - the ideal complement for company seminars
• Free support - for questions after the seminar
• Delivery on account - no prepayment required
• Interview with the trainer / quality assurance - get to know and assess the trainer in advance
• Clarify seminar requirements - review your knowledge with the trainer
• Assistance with travel costs - we cover part of the costs of hotel accommodation
• Meals - all day cold / hot drinks and a full lunch in the restaurant
• Location of training centres - always centrally located and easily accessible
• Discount - we have attractive prices, take advantage of our additional discounts
• Remotelabs - rent our Remotelabs for your own seminars or as a complement to your company seminars