SCN GmbH

SCSM 2022

Seminar / Training Microsoft SCSM

  • Introduction to System Center Service Manager
  • Installation and Update
  • The new Self Service Portal
  • Automation of Self Service Requests
  • Working with SLAs
  • The CMDB database
  • Workflow definitions
  • Release Management Process
  • The Expert Knowledge Database
  • Working with the System Center Service Manager Console
  • Connecting to MS Virtual Management Server
  • Connecting to Orchestrator
  • Connecting to MS Sharepoint
  • Connecting to MS SCOM
  • DataWarehouse / Reporting

We conduct this seminar online for you. You can book the training as a public seminar or as a company seminar. The practical exercises are carried out in our Remotelab and make up 40-50 percent of the seminar.

Your contacts

We offer seminars with a high practical relevance. The contents and exercises are geared to your daily tasks in the company and completely dispense with advertising references to other products of the software manufacturer.

All our training courses are manufacturer-independent. This enables us to offer critical considerations of the products themselves and comparisons with competitors of the manufacturer in the seminar. The course contents are our own and derived from the practical experience of our trainers in projects.

Of course, the contents of company seminars can be individually adapted to your needs. Please do not hesitate to contact us.

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