- Seminar / Training
- Opentext / MicroFocus
- MicroFocus SMAX
- MicroFocus SMAX Administration Service Management Automation Fast Track
- MicroFocus SMAX for support staff
- MicroFocus SMAX Studio
- MicroFocus SMAX Technical Configuration for Service or Process Managers
- MicroFocus SMAX Administration for Tenant Administrators
- MicroFocus SMAX Administration for Suite Administrators
- Seminar / Training
- Opentext / MicroFocus
- MicroFocus SMAX
- MicroFocus SMAX Administration Service Management Automation Fast Track
- MicroFocus SMAX for support staff
- MicroFocus SMAX Studio
- MicroFocus SMAX Technical Configuration for Service or Process Managers
- MicroFocus SMAX Administration for Tenant Administrators
- MicroFocus SMAX Administration for Suite Administrators
MicroFocus SMAX Administration for Suite Administrators
Seminar / Training MicroFocus SMAX Administration for Suite Administrators
SMAX Mail Server Configuration
- Suite management application
- Back-Office
- Mail server overview
- SMTP and EWS
- Configuring an e-mail service
Customer, account and user management
- Access to the customer, account and user area in the back office portal
- Creating customers
- Create and manage accounts
- Adding users to the account
SMAX license management
- Access to the license and license pool area in the back office portal
- Create a trial license
- Create a license pool and add it to the license
SMAX Tenant Management
- Navigate in the client management area
- Explaining the different types of clients - Production, DEV, Internal, Trial
- Creating a Tenant
- Assigning a license to the tenant
- Deploying the tenant
- Exporting a Tenant
- Import a Tenant
- Cloning a tenant
- Explaining the multi-tenant environment
SMAX configuration management
- Access to the configuration area
- Explaining Single Sign-On
- Showing the LDAP (Lightweight Direct Access Protocol) settings for the configuration management system
- Managing Smart Analytics at the Suite Level
- Explain IDOL (Intelligent Data Operating Layer)
- Set intervals for IDOL basic search
- Define duration of license expiration notifications
Requirements
- Familiarity with various roles in an IT service management environment
- Familiarity with the different variants of the user interfaces provided by SMAX
- Familiarity with the different versions of SMAX
We conduct this seminar online for you. You can book the training as a public seminar or as a company seminar. The practical exercises are carried out in our Remotelab and make up 40-50 percent of the seminar.
Your contacts
-
Promise Akachukwu Kelechi
E-Mail: promise@computer-training.ng
Phone: +234 1 227 9218 -
Peter Chidiebere Ugochukuw
E-Mail: peter@computer-training.ng
Phone: +234 1 227 9218 -
Raphael Chukuwgozie Ndubuisi
E-Mail: raphael@computer-training.ng
Phone: +234 1 227 9218
What makes our seminars different?
We offer seminars with a high practical relevance. The contents and exercises are geared to your daily tasks in the company and completely dispense with advertising references to other products of the software manufacturer.
All our training courses are manufacturer-independent. This enables us to offer critical considerations of the products themselves and comparisons with competitors of the manufacturer in the seminar. The course contents are our own and derived from the practical experience of our trainers in projects.
Of course, the contents of company seminars can be individually adapted to your needs. Please do not hesitate to contact us.
- Implementation guarantee - Implementation guarantee for two or more participants
- Mobile classrooms - the ideal complement for company seminars
- Free support - for questions after the seminar
- Delivery on account - no prepayment required
- Interview with the trainer / quality assurance - get to know and assess the trainer in advance
- Clarify seminar requirements - review your knowledge with the trainer
- Assistance with travel costs - we cover part of the costs of hotel accommodation
- Meals - all day cold / hot drinks and a full lunch in the restaurant
- Location of training centres - always centrally located and easily accessible
- Discount - we have attractive prices, take advantage of our additional discounts
- Remotelabs - rent our Remotelabs for your own seminars or as a complement to your company seminars