SCN GmbH

MicroFocus SMAX Administration for Suite Administrators

Seminar / Training MicroFocus SMAX Administration for Suite Administrators

SMAX Mail Server Configuration

  • Suite management application
  • Back-Office
  • Mail server overview
  • SMTP and EWS
  • Configuring an e-mail service

Customer, account and user management

  • Access to the customer, account and user area in the back office portal
  • Creating customers
  • Create and manage accounts
  • Adding users to the account

SMAX license management

  • Access to the license and license pool area in the back office portal
  • Create a trial license
  • Create a license pool and add it to the license

SMAX Tenant Management

  • Navigate in the client management area
  • Explaining the different types of clients - Production, DEV, Internal, Trial
  • Creating a Tenant
  • Assigning a license to the tenant
  • Deploying the tenant
  • Exporting a Tenant
  • Import a Tenant
  • Cloning a tenant
  • Explaining the multi-tenant environment

SMAX configuration management

  • Access to the configuration area
  • Explaining Single Sign-On
  • Showing the LDAP (Lightweight Direct Access Protocol) settings for the configuration management system
  • Managing Smart Analytics at the Suite Level
  • Explain IDOL (Intelligent Data Operating Layer)
  • Set intervals for IDOL basic search
  • Define duration of license expiration notifications

Requirements

  • Familiarity with various roles in an IT service management environment
  • Familiarity with the different variants of the user interfaces provided by SMAX
  • Familiarity with the different versions of SMAX

This seminar has the level "Administration / Basic".

If you are not sure whether this course is the right level for you, you can check this with the trainer in advance.

We conduct this seminar online for you. You can book the training as a public seminar or as a company seminar. The practical exercises are carried out in our Remotelab and make up 40-50 percent of the seminar.

Your contacts

What makes our seminars different?

We offer seminars with a high practical relevance. The contents and exercises are geared to your daily tasks in the company and completely dispense with advertising references to other products of the software manufacturer.

All our training courses are manufacturer-independent. This enables us to offer critical considerations of the products themselves and comparisons with competitors of the manufacturer in the seminar. The course contents are our own and derived from the practical experience of our trainers in projects.

Of course, the contents of company seminars can be individually adapted to your needs. Please do not hesitate to contact us.

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