GTC
General Terms and Conditions of SCN GmbH for Seminars
These terms and conditions comply with the recommendations of the Standards and Results Institute: s-r-i.org. The aim of these recommendations is the mutual representation of interests, that of the customer and that of the seminar provider.
General
All services within the scope of our seminar events are based on these "General Terms and Conditions of SCN GmbH for Seminars".
Our terms and conditions apply exclusively; we do not recognise any terms and conditions of the participant that conflict with or deviate from our terms and conditions, unless we have expressly agreed to their validity in writing. Our terms and conditions shall also apply if we perform the service for the participant without reservation in the knowledge of the participant's terms and conditions that conflict with or deviate from our terms and conditions. A confirmation of order shall not be deemed to be an agreement to other terms and conditions.
Our offer is directed exclusively at commercial customers.
Registrations and conclusion of contract
You can register via the Internet on our website or in writing, by fax or e-mail (text form) to our customer service.
You will immediately receive confirmation of your registration in writing, by fax or by e-mail (text form), which will conclude the contract. As the number of participants for our seminars is limited, we consider registrations in the order in which they are received.
Cancellation and right of withdrawal
Notwithstanding any right of cancellation in distance selling, the existence of which we have specifically advised you of in this case, you may cancel your registration free of charge up to 21 working days before the start of the seminar. If you cancel your registration within 21 working days before the start of the seminar (not counting the day of the start of the seminar) or fail to attend the seminar, we will charge you the full seminar fee. This does not apply, of course, if a substitute participant is nominated for the same seminar.
We reserve the right to cancel seminars for organisational reasons (e.g. if the minimum number of participants for the type of seminar is not reached or if the speaker is absent due to illness at short notice).
In the event of cancellation by us, we will try to rebook you for another date and/or another venue, provided you agree to this. Otherwise, you will be refunded the fees you have paid; there are no further claims.
Fees
Fees for attending our seminars are due 20 days before the seminar date. Exceptions to this rule are public clients and clients with whom an agreement on a different arrangement exists. This is possible after at least 3 seminars in the past two years. For public clients, the invoice fees are due at the end of the seminar. If the minimum number of participants required for a seminar has not been reached, the invoice will only be issued and due when this number has been reached. Only temporary participation in our seminars does not entitle to a reduction of the seminar fee.
If you wish to book a larger number of seminar days within a 12-month period, we recommend that you conclude a framework contract. This will grant you the following discounts on the seminar fees:
5% from 60.000.000 NAI
10% from 100.000.000 NAI
15% from 200.000.000 NAI
The rebate according to the level reached is due after 12 months.
Our discount schemes are exhaustive and cannot be combined with other special conditions you may receive from us or, where applicable, via third parties (partner companies, associations, etc.).
Subject to change
Our range of seminars is updated on a regular basis and all information is available on our website on a daily basis. We reserve the right to make any necessary adjustments to the content or methodology of our seminars, provided that these do not substantially alter the subject or the overall character of the seminar in question.
Performance guarantee
As a service, we have a performance guarantee. We will carry out our seminars for you with as few as 2 participants. In the case of seminars with two participants from the same client, the seminar will be held as a webinar or on the client's premises. This applies as long as there are no other participants from other companies. Prices and seminar contents are the same as for the public seminar and cannot be adjusted. Please reserve a suitable seminar room at the time of booking. If the customer has other participants in the course booked as public and held under the performance guarantee, SCN Ltd. will charge them in accordance with the seminar fees on our website for public seminars. For seminars with few participants, the transfer of knowledge is very efficient. Therefore, we reduce seminars under this guarantee by one day each time they last more than 3 days. The seminar price remains the same as the public seminar.
Excluded from our guarantee are force majeure, illness of the trainer and all other effects which we cannot influence and for which we are not responsible.
Regulations on Corona / Pandemics
The regulations of the respective responsible governments apply. If these make it impossible to hold the seminar on site, the seminar will be held online. Seminar prices and dates will not change. For public seminars, the provider makes the training environment available online in the cloud. For corporate seminars, where the training environment has been ordered from the provider, it will be provided in the cloud.
Recording of seminars / Streaming
In the case of public seminars, SCN GmbH reserves the right to record them and offer them on the Internet as a stream. No pictures of the seminar participants will be transmitted, word contributions can be transmitted.
Prevention due to strike, epidemics, pandemics or other important reasons
If strikes, epidemics, pandemics or other important reasons make it impossible to hold the seminar with a trainer on the customer's premises (company seminar) or on the provider's premises, the provider has the right to hold the seminar as a webinar via the Internet. Seminar contents and training environment are provided by the Provider or the Customer according to the contract.
Copyright
We reserve all rights, including those of translation, reprint and reproduction of the training materials or parts thereof. No part of the training material may be reproduced - even in extracts - in any form whatsoever - including for the purposes of teaching - without our written permission, in particular by using electronic systems, or processed, duplicated, distributed or used for public reproduction.
Seminar contents
The booked seminar contents correspond to those presented on our website. Deviations are possible and must be communicated to SCN GmbH in writing (email) when the order is placed. Depending on the deviation, SCN GmbH will invoice the additional expenses for the seminar preparation. SCN GmbH has the right to refuse deviations in content. Questions about current tasks must be communicated at least 7 days before the seminar begins; their processing is not guaranteed in the seminar. For questions and tasks related to your own problems, please book a workshop. Seminars have fixed contents. A solution of the problems and tasks is not guaranteed in our seminars and workshops. The lack of reference to these contents does not constitute a deficiency. Our seminars are not manufacturer seminars and do not serve for certification. All contents are own contents and not to be confused with the seminars of the respective software or hardware manufacturer.
Previous knowledge of the participants
Unless otherwise indicated in the seminar title, our seminars are basic seminars. Advanced seminars are expressly designated as such in the seminar title. Participants do not need any prior knowledge of the trained product for basic seminars. Any further prior knowledge required by the participants is listed on the seminar website. Seminar participants who have already been working with the topic to be trained for more than 6 months should first clarify with SCN GmbH whether the basic seminar or an individual workshop is the right choice.
Copyright and trademark rights
In the seminars of SCN GmbH software is used which is protected by copyright and trademark rights. This software may not be copied or processed in any other machine-readable form and may not be removed from the seminar room.
License keys used in the seminar may only be used in the seminar. Further use or publication in any other way is prohibited. In the event of infringement, the customer shall be fully liable for the seminar participants.
Service
In our seminars, lessons and exercises are designed to enable an attentive participant to achieve the seminar objectives. A certain training success is not owed. This also applies to the seminar duration on the days of instruction. Class times may be extended or shortened depending on the seminar.
The seminar contents are taught with the help of a graphical user environment of the respective operating system or software product. These are for example the fixed managers of Windows or with Linux the surfaces Gnome or KDE as well as div. HTML or Java based tools. There is no entitlement to training on text consoles or input prompts via script commands. For seminars focusing on programming, a suitable programming environment will be used.
Seminar times
First day: 10:00 - 16:30 Further days: 09:00 - 16:00
A seminar day lasts approximately 6 hours. Variations are possible and do not constitute a defect.
Obligations of the participants
Data carriers brought by participants may not be installed on our computers. Should we suffer damage as a result of a violation of this rule, we reserve the right to assert claims for damages.
Seminars at the customer's premises and company seminars
For company seminars, the customer provides the training environment. This refers to the participants' workstations, the software licences, the seminar room with beamer and Internet access and the software configuration agreed with SCN GmbH and depending on the type of seminar. The catering with drinks and if necessary Lunch will be provided by the customer.
For seminars held on the customer's premises as part of the performance guarantee, the same rules apply as for company seminars. Notwithstanding the above, SCN GmbH shall make the training environment available to the customer via the Internet. The customer provides the participants' work computers with Internet access. The required firewall ports will be agreed between SCN GmbH and the customer.
If the customer fails to provide the training environment or parts of the training environment, the seminar price shall be paid in full by the customer. SCN GmbH will try to provide a training environment at short notice, delays in the seminar will result. For this seminar environment SCN GmbH charges 120 Euro per day and participant plus The trainers of SCN GmbH will bring a computer for their own use.
Seminar implementation
Our seminars consist of: lecture by the trainer and practical exercises by the participants (50% each). If the seminar is shortened, the practical part is reduced accordingly. We do not offer seminars that are only held the day before.
Cloud performance
For our seminars we offer an optional cloud environment. This is intended for the practical exercises. For this cloud environment we are dependent on pre-suppliers / software vendors. Occasionally problems occur with the software manufacturers and the necessary software licenses are made available late or not at all. In these cases SCN GmbH has the right to withdraw from the cloud service and the training dependent on it at any time without compensation.
Liability for damages
We shall be liable in accordance with the statutory provisions if the participant asserts claims for damages based on intent or gross negligence, including intent or gross negligence on the part of our representatives or vicarious agents. Unless we are accused of wilful breach of contract, liability for damages shall be limited to the foreseeable, typically occurring damage.
SCN GmbH shall be entitled to rectify defects in the event of a justified complaint. The rectification is limited to the contents promised in writing. In the case of company seminars with individual agreements, the rectification of defects shall be limited to the contents assured in writing by SCN GmbH. A certain learning success is not owed.
We shall be liable in accordance with the statutory provisions if we culpably breach an essential contractual obligation; in this case, however, liability for damages shall be limited to the foreseeable, typically occurring damage.
Liability for culpable injury to life, limb or health shall remain unaffected; this shall also apply to mandatory liability under the Product Liability Act.
Any further liability for damages than provided for above shall be excluded - irrespective of the legal nature of the claim asserted. This applies in particular to claims for damages arising from fault in the conclusion of the contract, from other breaches of duty or from tortious claims for compensation for material damage in accordance with § 823 BGB.
Insofar as liability for damages towards us is excluded or limited, this shall also apply with regard to the personal liability for damages of our employees, workers, representatives and vicarious agents.
Limitation of liability for defects
The limitation period for claims based on defects is 6 months, calculated from the act giving rise to the defect. Defects must be reported in writing or by email within 7 working days of the end of the seminar. In the case of serious defects, the defects must be reported to SCN GmbH in writing or by email to the customer service department during the course of the seminar. Notification to the trainer is not sufficient. Defects that are not reported during the course of the seminar are not considered serious.
Other
The invalidity of individual provisions of this contract shall not affect the validity of the remainder of the contract. The customer agrees to the electronic processing of his personal data.
The place of jurisdiction is Cologne, unless the law mandatorily prescribes a different place of jurisdiction.
Status: Januar 2023